We are Robert Prothero and David Bell. Together, we bring more than 60 years of technology experience—and the same frustration with internet providers that our neighbors feel. We built The Internet Guy to do the homework, cut through the noise, and bring the proven answer to your door.
When you get the knock, answer it.
We bring the Good Side of Internet to your door—with local knowledge, honest guidance, and a recommendation we would make to our own families.
Local knowledge, honest advice, and real accountability — the standards we hold ourselves to before we ever recommend an internet provider to a neighbor.
We live here, drive these streets, and know what actually works in Amarillo — not a national average.
We tell the truth, even when the honest answer is to stay right where you are.
We research the technology, terms, price, and support before we ever recommend a provider.
We explain internet in words that make sense — no sales fog, no acronym soup.
Robert or David answers. No national sales desk stands between us and our neighbors — before or after the decision.
Provider relationships exist to earn our neighbors a better rate, never to soften our advice.
More than six decades in technology taught us one lasting lesson: every advancement eventually depends on connectivity.
We watched technology change, helped people adopt it, and learned what actually works.
The latter half of our careers exposed the same necessity everywhere—reliable internet.
We used the providers, lived through outages, watched bills climb, and dealt with distant support.
We researched the market, developed provider relationships, negotiated better rates, and began bringing the proven answer directly to our neighbors.
"If we knock, it is because we believe we found the better answer for your home."
Two Amarillo neighbors with more than six decades of combined experience in telecommunications, network engineering, and customer advocacy — the exact background it takes to audit fiber networks, read provider filings, and translate the fine print for the family across the street.
Founder · Network & Provider Analyst
Robert has spent 30+ years inside the telecom industry — from last-mile field engineering to enterprise carrier procurement — helping hospitals, school districts, and small businesses buy the right connectivity for the right reason.
Customer Advocate & Scoring Lead
David has spent his career on the customer side of technology — leading support, service delivery, and account teams — and he built our 100-point Good Side Score so a neighbor can see exactly why one provider beats another on their block.
We make a strong recommendation, so we accept a strong burden of proof. You should be able to see what we checked, where it came from, how it was scored, and why it mattered.
We use the plan and technology available locally, not a national average.
Connection, price, speeds, data rules, and fees must trace to current disclosures.
Promotional language is separated from the price and obligations that remain.
Local offices, support access, installation, and network claims require evidence.
The same weights and standards are applied to every provider.
We translate every technical claim into what it actually means inside your home — so you can verify the recommendation yourself.
| Factor (Max Weight) | Pathwayz | Optimum | Kinetic | AT&T | Verizon | T-Fiber |
|---|---|---|---|---|---|---|
| Connection technology /20 | 20 | 14 | 20 | 20 | 8 | 20 |
| Upload performance /15 | 15 | 7 | 12 | 15 | 7 | 15 |
| Data-use policy /10 | 8 | 9 | 10 | 10 | 9 | 10 |
| Long-term price clarity /15 | 14 | 13 | 12 | 8 | 14 | 11 |
| Contract & cancellation /10 | 10 | 10 | 10 | 10 | 10 | 10 |
| Installation & equipment /10 | 9 | 8 | 10 | 8 | 10 | 10 |
| Local support & accountability /15 | 15 | 8 | 7 | 5 | 8 | 3 |
| Proven local network /5 | 5 | 4 | 2 | 2 | 3 | 1 |
| TOTAL /100 | 96 | 73 | 83 | 78 | 69 | 80 |
Each score opens to its source notes, plan date, and address-specific limitations.
Connection technology / 20
20: fiber to the home; 14: cable/fiber mix in the local market; 8: fixed wireless; lower scores only if a weaker technology is actually included in the address-level comparison.
Upload performance / 15
15: symmetrical fiber tiers; 12: strong fiber upload that is not documented as equal on every compared tier; 7: materially lower or variable upload.
Data-use policy / 10
10: unlimited use with no stated cap; 9: unlimited with disclosed congestion/network-management qualifications; 8: provider statement exists but the local broadband label still needs to be attached; lower scores for a stated cap or overage.
Long-term price clarity / 15
15: documented non-promotional rate with all recurring charges clear; 13–14: strong published rate/guarantee with limited qualifications; 8–12: promotional, AutoPay, bundle, tax, or post-guarantee qualifications reduce certainty.
Contract & cancellation / 10
10: no annual service contract; subtract only for a documented term commitment, early-termination charge, or promotional clawback relevant to the reviewed plan.
Installation & equipment / 10
10: installation and required equipment clearly included; 8–9: one cost, choice, or local term requires confirmation; lower scores for documented required charges.
Local support & accountability / 15
15: verified Amarillo office, local number, and locally accountable team; 7–8: some regional/local access but primary support is centralized; 3–5: primarily national support.
Proven local network / 5
5: documented operation and meaningful local institutional/business deployment; 2–4: documented local presence or coverage with less evidence of locally operated infrastructure; 1: local availability must still be confirmed.
Local support and proven local network carry 20 of 100 points because this comparison is designed for Amarillo homeowners who value an accountable person nearby. A visitor who values those factors differently may reach a different conclusion.
Expand any provider below to see exactly what we verified, when we verified it, and what still varies by address. Every note here maps back to a specific line item in the Good Side Score.
Address-specific limitation: Availability varies by address within the Amarillo service area.
Address-specific limitation: Cable vs. fiber technology and plan availability depend on the service address.
Address-specific limitation: Fiber availability in the Amarillo area varies by street; verify at the address.
Address-specific limitation: AT&T fiber footprint is not uniform in Amarillo; verify at the address.
Address-specific limitation: Speed and eligibility depend on 5G signal at the service address.
Address-specific limitation: Availability limited to T-Mobile Fiber footprint; verify at the address.
The strongest, most reliable connection technology.
High upload for video calls and backups.
Clear competitive pricing with local terms.
Local people who know this community.
The same fiber that serves Amarillo's businesses, schools, and county services.
Pathwayz wins this local comparison because it combines strong fiber technology with the factor national providers cannot replicate: accountable Amarillo people supporting a network built and operated here.
The same Pathwayz fiber network trusted by Amarillo businesses, county services, school districts, and financial institutions is now delivered directly to eligible homes across the city.
Every provider fact on this site is verified against a primary, publicly available record before publication. Below is the standing list of reference materials our review team consults for each Amarillo comparison — the same sources a broadband analyst would use.
FCC Broadband Consumer Labels
Federally required disclosures showing each plan's advertised speed, price, fees, data allowance, and contract terms.
FCC National Broadband Map
The official government record of which providers and technologies report service at a given Amarillo address.
Provider-Published Terms of Service
Each carrier's own current terms, promotional rules, equipment fees, and renewal pricing.
Provider Coverage & Availability Tools
Address-level qualification pulled directly from each provider's ordering system at time of review.
Local Office & Support Verification
Dated, first-hand confirmation of Amarillo offices, staffed support hours, and truck-roll response.
Independent Speed & Reliability Reporting
Third-party performance and outage data cross-referenced against provider claims.
Last reviewed: July 2026
Before you sign with a provider, call us. We compare the real options in your neighborhood, look for rate advantages and installation perks, then point you toward the best value for your home.
Call Robert or David directly.
+1 (806) 310-9311Ask about our Neighbor Rate — exclusive pricing we've negotiated for Amarillo households that you can't get by calling the provider directly.